Our standard delivery time is varied by location of delivery:

  • Peninsula Malaysia (offshore island, e.g. Pulau Langkawi) - 3 to 5 working Days**
  • East Malaysia - 3 to 7 working Days depend on location**

* Next Day Delivery is based on the cut off time of 3pm on weekdays (monday to friday). Any order made after 3pm will be bring forth to the next working days.
** Only working days is counted in our delivery time.

However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. We shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. If you are unavailable to collect your delivery, we may leave a card giving you instructions on either re-delivery or collection from the carrier.

Currently, our shipping coverage are within Malaysia only, with the following standard rate:

1. Peninsula Malaysia

  • Order of RM200 and above will be eligible for FREE Shipping.
  • Order below RM200 will be charged at a standard rate of RM10.
  • However, Litters, Cage & certain oversized item might be incurred additional subcharge based on weight.

2. East Malaysia

  • Charges would be based on total weight of items ordered, which is RM10 per KG.


Surcharge products – Certain fragile products such as aquarium and lighting will incurred a surcharge that does not abide by the above conditions. This surcharge is calculated based on the shipping insurance cost.

3. Click & Collect - Shop Online and Collect from Our Store

  1. Select a store and start shopping.
  2. Show your order confirmation email upon collection.
  3. For standard delivery, please select Nationwide Delivery